Pros
- Exceptional mic clarity for dictation and video calls
- Superior noise cancellation in open offices or noisy environments
- Comfortable soft foam pads for extended conference sessions
- Seamless compatibility with Teams, Zoom, and Windows/Mac
- Sturdy build with positive feedback on immediate setup
Cons
- Headband can feel tight after several hours of wear
- Long cord prone to tangling during desk use
- Audio lacks bass depth for music or media consumption
The Poly Blackwire 3320 USB-A is a wired stereo headset designed for professionals who spend hours on video calls via Teams, Zoom, or similar platforms. It connects effortlessly to PCs, Macs, or cell phones through USB-A, offering plug-and-play reliability without software hassles. Ideal for remote workers, call center reps, and anyone needing consistent audio performance during workdays.
Standout features include a flexible noise-canceling boom mic that delivers clear, natural voice pickup even in noisy settings like open-plan offices, as praised in user feedback for blocking out cats meowing or nearby chatter. Wideband audio ensures rich stereo sound, while digital signal processing and SoundGuard technology protect against acoustic spikes. Reviewers highlight its excellence for dictation software and conference calls, with crisp transmission that outperforms many budget options.
Comfort comes from a padded headband, soft foam ear cushions, and 180-degree pivoting speakers for a customizable fit, though some note it suits smaller heads best. The lightweight plastic build at 130 grams feels sturdy for daily use, with inline push-button controls for volume and muting adding convenience. Many users report wearing it for long shifts comfortably after initial adjustment.
Drawbacks include the headband squeezing after prolonged wear for some, a lengthy cord that may rest in laps leading to accidental button presses, and tinny sound lacking bass for non-call media like music. Build durability varies, with expectations for office rather than heavy abuse.
Overall, the Blackwire 3320 shines as a value-packed choice for call-focused pros seeking reliable, high-clarity audio without complexity. Its mic performance and ease of use earn strong recommendations for work-from-home setups.
Connectivity: Wired USB-A
Audio: Stereo wideband, 20Hz-20kHz frequency range, 32 Ohms impedance, dynamic drivers
Mic: Flexible noise-canceling boom with DSP
Comfort: Over-ear with padded headband, soft foam cushions, 130g weight
Controls: Inline volume and mute buttons
Warranty: 2 years
Compatibility: PC, Mac, cell phones; optimized for calling apps